Jackson police upgrade 911 system - MSNewsNow.com - Jackson, MS

Jackson police upgrade 911 system

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By Monica Hernandez - bio | email | twitter

JACKSON, MS (WLBT) -  The Jackson Police Department is installing a system that could make a big difference if you ever need to dial 911.

It was the first local agency in Hinds County to install the enhanced 911 system Wednesday.

The system gives dispatchers the ability to identify calls from the hearing or speech impaired. It can magnify the voices of callers, or of the dispatcher, if needed. And it can also pinpoint the location of cell phone calls.

The next phase of upgrades will allow cell phone to be tracked while in motion.

"I know now that if any of my friends are out and are using their cell phone, they'll be able to get the help they need," said Commander Rick Seavey of the Jackson Police Department.

JPD may the first local agency to upgrade its system, but it's not the only one. The Hinds County Sheriff's Department and the Clinton Police Department will follow suit. The emergency operations center and AMR will also have the upgrades by March 2010.

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