Holiday returns and exchanges - MSNewsNow.com - Jackson, MS

Holiday returns and exchanges

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By Jewell Hillery – bio | email

JACKSON, MS (WLBT) - Now that the Christmas 2010 shopping rush is behind us, shoppers are back into the stores this week to return and exchange items.

Alan Wise, store team leader at Jackson's Target, says they've been very busy with returns and exchanges over the past three days.

In fact, Wise says right after the holidays, its typical for the store to receive $3,000 in returns each hour, compared to $600 in returns on an hourly basis during the regular shopping season.

If you need to make a return or exchange at Academy Sports & Outdoors, there's a "no problem return policy."

"If somebody has a purchase receipt or a gift receipt, then they can get a refund. And if they don't have a purchase receipt then they can bring the product back and exchange it for other products or get store credit to use at a later time" said Store Director Steve Finch.

Shopper Michelle Williams returned an item today.

"This was just a breeze, it was a breeze, everybody was really helpful it was organized it was really smooth I didn't have to wait very long and I'm sure I'll be back for something else" said Williams.

Before making a return, its best to read the fine print on the receipt or go to the stores website to identify the stores return policy. Also, the time you have to make a return can vary.

Most returns and exchanges need to be made within thirty days, but there's often a 15 to 90 day window.

Also, if you're interested in selling a Christmas item on a website like Craiglist or E-bay, Bill Moak from the Better Business Bureau suggests you have a PayPal account set-up and make sure you know the buyers method of payment.

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