Linda Palmer of South Jackson says it all started in her home December 2010. "All these lights started going off, first downstairs, then in the kitchen, blink on and off," she says.
Palmer says she called Entergy several times, and was told to check her meter. Finally in March, her lights went out and she called an electrician.
"He checked the meter base, says what's happening here, you have an unbalanced load. Says there's nothing I can do, it's not on your part, it's on Entergy's part," Palmer says.
Palmer tells us she called Entergy and they came out the same day.
A couple of trenches in Palmer's yard show where Entergy came out last month and did quite a bit of digging. She says Entergy did determine it was an unbalanced load. "Something was grinding back toward the house and was not firing," she says.
Because of that determination, Palmer felt certain she would get reimbursed for the outrageous power bills she had been getting since December. She says an employee at the Public Service Commission told her to pay it down until the problem was resolved.
Obviously, the issue is ironed out now, because Palmer's April bill is back to a reasonable amount, $127. But she says Entergy still expects her to make payments on the prior bills, some of which total more than $1,000. "People (ask), how much are your bills? I go $690. They say, you're never home," Palmer says.
Entergy tells 3 On Your Side that while they cannot speak about customer accounts due to confidentiality, they will continue to work with customers who have billing concerns.
Entergy says the blinking light problem was due to a secondary service wire that had gone bad, and that problem is not related to the customer's bill increases.
Thursday, May 23 2013 7:31 PM EDT2013-05-23 23:31:22 GMT
The pastor and members of a Jefferson county church make the gruesome discovery of a body on the way to Bible study Wednesday evening. Sheriff Peter Walker said a woman's body was found just before 6:30More >>
Jefferson County Sheriff Peter Walker has identified the woman found dead in the cemetery of East Mount Olive Baptist Church Wednesday night.
Thursday, May 23 2013 9:13 PM EDT2013-05-24 01:13:14 GMT
Two elementary school girls were allegedly sexually assaulted by another female student. One incident happening while the two girls were at school. Two mothers are now speaking out about their daughters.More >>
Two Jackson mothers are speaking out after they say their daughters were sexually assaulted by another female student. One of the incidents allegedly happened at school.More >>
Thursday, May 23 2013 7:05 PM EDT2013-05-23 23:05:30 GMT
A Jackson Public School district principal has had her license suspended for one year. Dr. Lisa Andrus-Johnson is the principal at Watkins Elementary school.A spokesperson for the Mississippi DepartmentMore >>
A Jackson Public School district principal has had her license suspended for one year. Dr. Lisa Andrus-Johnson is the principal at Watkins Elementary school.More >>
Thursday, May 23 2013 2:07 PM EDT2013-05-23 18:07:42 GMT
Joseph Patrick Coates has pled guilty to three counts of sale of a controlled substance and was sentenced to 52 years in prison. The last eight years of the sentenced were suspended and he'll be placedMore >>
Joseph Patrick Coates has pleaded guilty to three counts of sale of a controlled substance and was sentenced to 52 years in prison. The last eight years of the sentence were suspended and he'll be placed on supervised probation following his release.More >>
Thursday, May 23 2013 5:38 PM EDT2013-05-23 21:38:18 GMT
The picture of a George County dog set on fire is disturbing. Authorities say the circumstances surrounding how fire consumed the dog are shocking. According to George County Sheriff Dean Howell, 20-year-oldMore >>
Socks, the dog reportedly burned this week by his owner, has died. That word comes from a George County Sheriff's deputy. Socks succumbed to injuries suffered after 20-year-old Brandon Pierce allegedly set his dog on fire Tuesday night. The suspect told deputies he torched the dog because he "wanted to help the dog go to heaven."More >>
Thursday, May 23 2013 9:28 AM EDT2013-05-23 13:28:21 GMT
Three on Your Side receives a complaint of tainted gas in Clinton Wednesday. Toby Latham said water in gasoline from Kangaroo Express on Springridge Road damaged his vehicle. According to the Byram motorist,More >>
One customer at a gas station in Clinton claims water in the fuel damaged his vehicle.
Thursday, May 23 2013 7:17 PM EDT2013-05-23 23:17:05 GMT
James Hutto interrupted his own capital murder trial Tuesday morning, angry that judge Bill Gowan decided against the admissibility of certain evidence. "None of that matters? F***. I don't give a f***More >>
Eighty-one year old Ethel Winstead Simpson was killed between 11:30 p.m. on September 13 and 1:15 a.m. on September 14, 2010. Prosecutors narrowed down the time frame Wednesday in the Capital Murder trial of James Hutto.More >>
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