In the age of the internet, postal deliveries are dwindling but some residents of a new Byram subdivision say they aren't getting any mail delivery.
They blame the Postal Service for cutting corners at their expense.
Delila Felder has not had mail delivery to her Byram Estates home since she moved in almost a year ago.
"Not being able to get my mail everyday is just a huge inconvenience," Felder said.
The 33 year old is active duty military and can't understand why there are no mail boxes or home delivery.
"With me working in Flowood, by the time I get back to Byram the post office is closed, and they're not open on Saturdays and so I'm having to leave work early just to get my mail, and it's not acceptable," Felder said.
Up to 50 residents at Byram Estates have not had mail delivery in about a year.
But on nearby Fairway Avenue; a few streets south of Felder's, cluster box units were installed for mail delivery.
"These cluster boxes are illegal," said Byram Estates Homeowners Association President Flora Gray.
The organization has contacted Byram's mayor, their supervisor, and Congressman Bennie Thompson about the problem.
"There are only two neighborhoods, ours and the neighborhood next door that has these boxes. There are no (other) cluster boxes," Gray said. "All the other neighborhoods in the City of Byram have mail boxes at each house."
Classic Builders developer J. D. Robinson said he was approached by the Postal Service about a new concept, the Cluster Box Units.
The builder said he agreed to install the foundations for the boxes.
The homeowners association then told him they did not like the boxes.
Robinson also received a letter from Congressman Bennie Thompson demanding the installation of curbside mailboxes.
"I want a happy subdivision and want to do what the residents are asking, but the postal service is holding me to the agreement I signed," Robinson said.
Nancy Ross, Mississippi Postal Service Spokesperson, said the Postal Service regrets that some customers in Byram Estates and Brannon Ridge may have to pick up their mail at the Byram branch of the Jackson Post Office because more neighborhood Centralized Delivery Unit boxes are not available.
"We are working locally to resolve the situation and will do so very quickly," Ross said. "The Postal Service is not in violation of any county zoning ordinances by delivering mail to these centralized delivery unit boxes."
"Even if we get the community mail boxes on this side, that's would be fine for me. I just need to be able to get my mail," Felder said.
The Byram Estates Homeowners Association represents about 200 residents.
Officials said curbside mailboxes were previously in the subdivision, and they want them re-installed.
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