There's a reason for the dimmed lighting in American Medical Response's new call center. Mood lighting is known to cut down on stress and fatigue, and it's perfect for the dispatchers and call takers, who all work 12-hour shifts.
There are lots of built-in comforts, including sit-stand consoles at each work station. "If a dispatcher decides they want to sit up or stand up, the console will actually rise up to them, to make it comfortable for them, so they're able to get up, move around, relax their limbs," says Communication Supervisor Franchon Jackson.
AMR's new 25,000 square foot facility, not far from their old one by the Medical Mall in Jackson, is designed to improve the efficiency of the company's 305 employees. There's a larger supply room, larger maintenance bays for servicing the ambulances, and a drive-through area that will move the emergency vehicles in and out quicker.
The Jackson Medical Mall Foundation secured the funds to pay for the $2.5 million facility. "It will enable us to continue to install newer technology, enable us to provide a greater variety of training for our folks, it's room for growth. We're gonna add new lines of business based here," says Public Affairs Director Jim Pollard.
Another new feature is a wall of remembrance honoring AMR employees who have lost their lives.
Sunday, May 19 2013 5:35 PM EDT2013-05-19 21:35:57 GMT
A body discovered in Clinton Saturday night has led to a homicide investigation. Hinds County Coroner Sharon Grisham Stewart confirms a body was discovered, although few other details are known. The bodyMore >>
Clinton Police Department's Interim Chief Mike Warren said upon further investigation, it appears an disagreement over a woman may have led to the death of a Jackson man.
Saturday, May 18 2013 10:00 PM EDT2013-05-19 02:00:02 GMT
Observers are predicting a speedy confirmation to the federal bench for Jackson attorney Debra M. Brown. If confirmed, Brown would become the state's first black female district judge. Carl Tobias, aMore >>
Observers are predicting a speedy confirmation to the federal bench for Jackson attorney Debra M. Brown.More >>
It's all about the odds, and one lone ticket in Florida has beaten them all by matching each of the numbers drawn for the highest Powerball jackpot in history at an estimated $590.5 million, lottery officials...More >>
Some lucky person walked into a Publix supermarket in suburban Florida over the past few days and bought a ticket now worth an estimated $590.5 million - the highest Powerball jackpot in history.More >>
Friday, May 17 2013 7:16 PM EDT2013-05-17 23:16:53 GMT
One person has died in a crash near Harrisonville, MO, Thursday evening. The crash happened on Missouri Highway 7 and Walker Road. It involved a car and a tractor-trailer. Harrisonville is in Cass County.More >>
Savannah Nash celebrated her 16th birthday last week. She died Thursday when her car slammed into a semi while she was texting during her first time driving by herself.More >>
Thursday, May 16 2013 7:38 AM EDT2013-05-16 11:38:49 GMT
WILMINGTON, NC (WECT) - An Army wife who lost over 100 pounds while her husband was away in Afghanistan surprised the soldier Wednesday when he arrived at Wilmington International Airport. Misty Shaffer,More >>
A soldier from Wilmington returns from Afghanistan to a big surprise: a new wife, a new house and a different child.More >>
Inmates at jails in Indianapolis, Baltimore, St. Louis and Philadelphia face the nation's highest levels of sexual abuse at the hands of guards, according to a new federal report based on surveys of inmates at...More >>
Inmates at jails in Indianapolis, Baltimore, St. Louis and Philadelphia face the nation's highest levels of sexual abuse at the hands of guards, according to a new federal report based on surveys of inmates at U.S. jails.More >>
Saturday, May 18 2013 8:20 PM EDT2013-05-19 00:20:30 GMT
An accident combined with interstate roadwork causes headaches for motorists Saturday afternoon in Rankin county. Traffic was practically brought to a standstill on I-20 in Pearl at the Airport Road exitMore >>
An accident combined with interstate roadwork causes headaches for motorists Saturday afternoon in Rankin County.More >>
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