MEMPHIS, TN - (WMC-TV) – Threats from across the country have flooded the Facebook page of a Mid-South restaurant. The manager says it all stems from a mistake about a service dog.
The owner of Sidecar café thought he was within his rights asking proof the dog brought into his restaurant was really a service dog. He found out he was wrong and boy is he paying for it.
"I think the whole thing was blown out of proportion," said owner Mike Robilio.
Mike Robilio, owner of Sidecar Café on Whitten Road can't believe what happened after he asked a customer to prove her dog was a service dog for the disabled.
"Now my Facebook is loaded with threats from people calling my employees and threatening them," he said.
Robilio says the woman and her husband sat at this table.
"She told my manager her dog was a service dog for her arthritis. The lady did not look like she was disabled," he said.
The manager summoned Robilio.
"I asked her do you have any type of registration. She tells me I have violated her rights trying to make her show some type of I.D," he said.
Robilio said she kept trying to make him look up information on her rights. He said it was okay for her to stay with the dog and he would find out if he was right to ask for the ID. He said he went to his office and she had her dog handler call. Robilio said the woman is apparently a veteran who also has PTSD.
Robilio admitted the dog was wearing a vest but said he did not see it clearly. He said he found out later what the Americans With Disabilities Act requires. The manager can ask if the animal is for medical purposes and and what the medical reason is.
Robilio has a message for the woman.
"I would tell her I'm sorry the issue escalated to where it was over something I thought was rectified," he said.
Mike Robilio says he did not ask the woman to leave. He points out they told the server the food was good. I reached out to the woman but have not heard back from her.
Thursday, May 23 2013 9:13 PM EDT2013-05-24 01:13:14 GMT
Two elementary school girls were allegedly sexually assaulted by another female student. One incident happening while the two girls were at school. Two mothers are now speaking out about their daughters.More >>
Two Jackson mothers are speaking out after they say their daughters were sexually assaulted by another female student. One of the incidents allegedly happened at school.More >>
Thursday, May 23 2013 7:31 PM EDT2013-05-23 23:31:22 GMT
The pastor and members of a Jefferson county church make the gruesome discovery of a body on the way to Bible study Wednesday evening. Sheriff Peter Walker said a woman's body was found just before 6:30More >>
Jefferson County Sheriff Peter Walker has identified the woman found dead in the cemetery of East Mount Olive Baptist Church Wednesday night.
Thursday, May 23 2013 7:05 PM EDT2013-05-23 23:05:30 GMT
A Jackson Public School district principal has had her license suspended for one year. Dr. Lisa Andrus-Johnson is the principal at Watkins Elementary school.A spokesperson for the Mississippi DepartmentMore >>
A Jackson Public School district principal has had her license suspended for one year. Dr. Lisa Andrus-Johnson is the principal at Watkins Elementary school.More >>
Thursday, May 23 2013 7:34 PM EDT2013-05-23 23:34:55 GMT
Chokwe Lumumba covered a wide range of issues in a one-on-one interview Wednesday evening. Lumumba is the winner of the Democratic Primary runoff for mayor of Jackson and he has a strong chance to winMore >>
Chokwe Lumumba covered a wide range of issues in a one-on-one interview Wednesday. Lumumba is the winner of the Democratic Primary runoff for mayor of Jackson and he has a strong chance to win the June fourth general election.More >>
Thursday, May 23 2013 8:00 PM EDT2013-05-24 00:00:32 GMT
We've taken numerous calls from taxpayers who are still waiting on their state tax refund. Three on your side went straight to the source to find out why. While 75% of the refund checks have been mailedMore >>
Mississippi's state income tax refunds are a little slow this year. While 75% of the refund checks have been mailed out, thousands of Mississippians are still waiting.More >>
Thursday, May 23 2013 6:45 PM EDT2013-05-23 22:45:01 GMT
(WMC-TV) - A baby fights to survive at Le Bonheur Children's Hospital in critical condition after being hit by an SUV with his mother behind the wheel, according to police. An orange circle marks the pointMore >>
A baby fights to survive at Le Bonheur Children's Hospital in critical condition after being hit by an SUV with his mother behind the wheel, according to police.More >>
Thursday, May 23 2013 5:38 PM EDT2013-05-23 21:38:18 GMT
The picture of a George County dog set on fire is disturbing. Authorities say the circumstances surrounding how fire consumed the dog are shocking. According to George County Sheriff Dean Howell, 20-year-oldMore >>
Socks, the dog reportedly burned this week by his owner, has died. That word comes from a George County Sheriff's deputy. Socks succumbed to injuries suffered after 20-year-old Brandon Pierce allegedly set his dog on fire Tuesday night. The suspect told deputies he torched the dog because he "wanted to help the dog go to heaven."More >>