A Horn Lake, MS, restaurant got itself into a little trouble in its latest health inspection.
Horn Lake, MS -
(WMC-TV) - You know things went bad at your local buffet when three managers pass the buck -- and your friendly neighborhood restaurant reporter -- up the corporate ladder.
Ryan's, 988 Goodman Rd., earned a "C," the lowest letter grade a Mississippi restaurant can score, on its July 24 health inspection.
According to the inspection report, violations included:
"food received at proper temperature NOT OBSERVED"
"proper cooking time and temperature NOT OBSERVED"
"proper reheating procedure for hot holding NOT OBSERVED"
"insects, rodents and animals not present: NOT IN COMPLIANCE"
A shift manager tossed me to Ryan's hospitality manager, who insisted I speak to the restaurant's general manager Jason Jones. After six attempts, I reached Jones -- only to be told I must talk to Ryan's corporate spokesperson.
She insisted on an e-mail statement:
"We work hard to exceed health department regulations. While an 'average' rating might be acceptable to many establishments, we were not up to our own standards on the day of our most recent inspection. We are working to improve our rating and welcome input by inspectors." - Kim Miller, Ryan's spokesperson
SCORES OF THE WEEK IN MEMPHIS/SHELBY COUNTY:
Edible Arrangements, 6641 Poplar Ave., The Carrefour at Kirby Woods Shopping Center/East Memphis, 100 on July 26
La Michoacana, 4091 Summer Ave., Berclair/East Memphis, 99 on July 22
J. Alexander's Restaurant, 2670 N. Germantown Pkwy, Near Wolfchase Galleria, Cordova, TN, 99 on July 25
Lenny's Sub Shop, 6300 Poplar Ave., East Memphis, 98 on July 25
Sonic Drive-In, 3685 S. Mendenhall Rd., Fox Meadows/SE Memphis, 97 on July 26
Wendy's, 1593 Union Ave., Midtown Memphis, 97 on July 26
Baskin Robbins, 859 N. Germantown Pkwy, Cordova, TN, 97 on July 23
KFC, 4549 Elvis Presley Blvd., Whitehaven, 97 on July 25
KFC, 1699 Union Ave., Midtown Memphis, 97 on July 26
Lenny's Sub Shop, 4085 Summer Ave., Berclair/East Memphis, 96 on July 22
Popeye's Chicken, 4624 Elvis Presley Blvd., Whitehaven, 96 on July 25
Alondra's Smoothies & Juice Snacks, 1405 Getwell Rd., U of M Park Ave. Campus Area/East Memphis, 96 on July 25
Mi Mexico, 3967 Summer Ave., Berclair/East Memphis, 90 on July 25
Genghis Grill, 5849 Highway 72, Near the Ridgeway Loop/East Memphis, 83 on July 22
Little Caesar's Pizza, 8257 Highway 51 N., Millington, TN, 82 on July 24
Checkers, 3240 Austin Peay Hwy., Raleigh, 82 on July 25
Tokyo Grill, 2801 Kirby Parkway, Near Kirby/Quince – East Memphis, 82 on July 23
El Mezcal, 1492 Union Ave., Midtown Memphis, 82 on July 22
Happy Wok, 3685 N. Watkins St., Frayser, 81 on July 25
Rugby Café, 2961 Overton Crossing St., Frayser, 76 on July 23
Nam King, 6496 Winchester Rd., Hickory Hill/SE Memphis, 76 on July 25
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