According to a report from the department, only 16 percent of calls about tax refunds were answered last year.
JACKSON, MS (Mississippi News Now) -
As some frustrated Mississippians continue to wait for their state tax refunds, there are finally answers about what's taking so long.
The Mississippi Department of Revenue presented its budget Thursday and said the department is so understaffed that calls aren't getting answered.
According to a report from the department, only 16 percent of calls about tax refunds were answered last year. Part of the budget pitch was for more than $4 million to add 92 positions.
"The reason they're not responding is not that they don't want to talk to the citizens but they don't have the staff to do so," said State Sen. Willie Simmons, who is a member of the Joint Legislative Budget Committee.
The department's new processing system caught more errors than usual only adding to the slow down.
"We need to have people to look at what the computer finds to determine whether or not that makes a good refund," said Kathy Waterbury with the Department of Revenue.
Thedepartment of revenue believes its request stands out from the others.
"It gets back to the fact that everything that we do is money producing. It's revenue producing and everything that we do helps the other agencies," Waterbury said.
Speaker Philip Gunn agreed.
"We certainly want to give them every tool they need to collect the revenue that is due to the state of Mississippi," Gunn said.
The biggest chunk from the Revenue Department's budget is to upgrade the system that processes car tag and title requests.
Thursday, August 28 2014 9:33 AM EDT2014-08-28 13:33:06 GMT
SPARTANBURG COUNT, SC (WYFF) - Fifteen children living in a double-wide trailer were put into protective custody and seven adults were arrested, according to the Spartanburg County Sheriff's Office. DeputiesMore >>
Fifteen children living in a double-wide trailer were put into protective custody and seven adults were arrested, according to the Spartanburg County Sheriff's Office.More >>
Wednesday, August 27 2014 11:01 PM EDT2014-08-28 03:01:35 GMT
Who wouldn't feel sorry for a man that stands in front of you, nearly in tears, and talks about how his wife died eight months ago during labor.More >>
Who wouldn't feel sorry for a man that stands in front of you, nearly in tears, and talks about how his wife died eight months ago during labor, his mother just died, and now he is a single father raising a newborn all alone.More >>
Thursday, August 28 2014 4:49 PM EDT2014-08-28 20:49:29 GMT
A Jackson police officer has been hospitalized after being attacked in south Jackson. The department says it happened last night, while he was making an arrest, at the intersection of Forest Hill RoadMore >>
A Jackson police officer has been hospitalized after being attacked in south Jackson. The department says it happened Wednesday night, while he was making an arrest at the intersection of Forest Hill Road and Raymond Road.More >>
Thursday, August 28 2014 1:26 PM EDT2014-08-28 17:26:05 GMT
This is a news release from the office of Judge Hollis McGehee Special Judge Hollis McGehee has scheduled a status conference and hearing for 9:30 a.m. Wednesday, Aug. 20, in the Circuit Court CourtroomMore >>
Special appointed Judge Hollis McGehee said he will file a scheduling order for the Chris McDaniel vs. Thad Cochran trial by the end of this week. More >>
Tuesday, August 26 2014 9:27 AM EDT2014-08-26 13:27:00 GMT
A Jackson Prep football player hospitalized following Friday night's game has died. Walker Wilbanks was transported Friday to the hospital during the second half of the school's home football game againstMore >>
Pressler says Walker's death was an "unfortunate freak event" revolving around the balance of sodium and water in the body. He says it had no reflection of being over or underhydrated.