Commissioner urges use of qualified healthcare navigators - - Jackson, MS

Consumers urged to use qualified healthcare navigators

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Insurance Commissioner Ralph Hudgens is warning Georgia residents who are getting help with buying health insurance on

The Affordable Care Act created Navigators and Certified Application Counselors who are authorized to help people sign up for health insurance through the federal Exchange.

In Georgia, those experts are required to be licensed through Hudgens' office.

"Under HB 198, my office is requiring individuals applying to become a Navigator or Certified Application Counselor to pass a test and undergo a criminal background check before getting licensed," Hudgens said in a statement. "These requirements will help protect consumers from the unqualified and dishonest people who would otherwise be operating in our state." 

The insurance office has licensed more than 80 Navigators and Certified Application Counselors. Hudgens reminded consumers that they can work with their local health insurance agent to obtain coverage from the Exchange, according to the news release.

Consumers can verify whether a Navigator or Certified Application Counselor is licensed by calling the insurance department at 404.656.2070 or online at

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