A water bill of more than $1,600 shocked Jason and Bridget Doughty. They blame a malfunctioning water meter for the huge bill. (Source: CBS 5 News)
'Yeah, it worries me. It's a big chunk of money,' homeowner Bridget Doughty said. (Source: CBS 5 News)
PHOENIX (CBS5) -
The Doughty family in Phoenix had a near miss back in February when a car slammed into their house and came to a stop within inches of a sleeping 5-year-old boy.
Just a few weeks later came another shocking experience when the family opened their water bill to see charges of more than $1,600.
They said they believe the out-of-control vehicle that went hurtling through their yard slammed into the water meter box that sticks up in their lawn and somehow caused the meter to temporarily malfunction.
"Yeah, it worries me. It's a big chunk of money," homeowner Bridget Doughty said.
"This is a lot; $1,600 is a lot for me," said her husband, Jason Doughty. "It's beyond frustrating, it's just laughable."
The Doughty family has barely spent $1,600 combined on their water bills over the four years they have lived in their house.
The initial eye-popping bill came with the explanation that several payments had been missed.
But when the family offered proof that no payments had been missed, they said the explanation changed.
"Well, we installed this electronic meter," said Bridget Doughty, recounting a conversation with a Phoenix Water Services employee. "It's only been reading four digits instead of six and that's why we went back and readjusted your accounts."
That explanation left the family in disbelief.
"You did all of that wrong and it's my fault? You've got to be kidding me," said Jason Doughty.
A spokesperson for Phoenix Water Services responded to an inquiry Thursday afternoon by CBS 5 News, saying, "In order to be fair we need to examine the account thoroughly."
The spokesperson promised more information Friday.
Copyright 2014 CBS 5 (KPHO Broadcasting Corporation). All rights reserved.
Thursday, August 28 2014 9:33 AM EDT2014-08-28 13:33:06 GMT
SPARTANBURG COUNT, SC (WYFF) - Fifteen children living in a double-wide trailer were put into protective custody and seven adults were arrested, according to the Spartanburg County Sheriff's Office. DeputiesMore >>
Fifteen children living in a double-wide trailer were put into protective custody and seven adults were arrested, according to the Spartanburg County Sheriff's Office.More >>
Wednesday, August 27 2014 11:01 PM EDT2014-08-28 03:01:35 GMT
Who wouldn't feel sorry for a man that stands in front of you, nearly in tears, and talks about how his wife died eight months ago during labor.More >>
Who wouldn't feel sorry for a man that stands in front of you, nearly in tears, and talks about how his wife died eight months ago during labor, his mother just died, and now he is a single father raising a newborn all alone.More >>
Thursday, August 28 2014 4:49 PM EDT2014-08-28 20:49:29 GMT
A Jackson police officer has been hospitalized after being attacked in south Jackson. The department says it happened last night, while he was making an arrest, at the intersection of Forest Hill RoadMore >>
A Jackson police officer has been hospitalized after being attacked in south Jackson. The department says it happened Wednesday night, while he was making an arrest at the intersection of Forest Hill Road and Raymond Road.More >>
Thursday, August 28 2014 1:26 PM EDT2014-08-28 17:26:05 GMT
This is a news release from the office of Judge Hollis McGehee Special Judge Hollis McGehee has scheduled a status conference and hearing for 9:30 a.m. Wednesday, Aug. 20, in the Circuit Court CourtroomMore >>
Special appointed Judge Hollis McGehee said he will file a scheduling order for the Chris McDaniel vs. Thad Cochran trial by the end of this week. More >>
Tuesday, August 26 2014 9:27 AM EDT2014-08-26 13:27:00 GMT
A Jackson Prep football player hospitalized following Friday night's game has died. Walker Wilbanks was transported Friday to the hospital during the second half of the school's home football game againstMore >>
Pressler says Walker's death was an "unfortunate freak event" revolving around the balance of sodium and water in the body. He says it had no reflection of being over or underhydrated.