New tool to help Entergy customers understand bill - - Jackson, MS

New tool to help Entergy customers understand bill

JACKSON, MS (Mississippi News Now) -

Entergy customers can learn more about the charges that appear on their bill. "Understand My Bill" is a new interactive web page Entergy launched Tuesday.  

The new feature places red dots on the online version of your bill. When you move your mouse over the red dots, a pop up shows an explanation of what that part of the bill means. 

"You have your rates, the amount of energy you use, taxes and storm recovery charges," said Entergy Mississippi spokesperson Mara Hartmann. "Now, all of that will be easily explained."  

For now, the "Understand my bill" feature works only on desktop computers, but plans are in the works for a mobile-friendly version as well.  

Log on to the Entergy website  to understand more about your bill.

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