Spam Scam Phishing for Victims - MSNewsNow.com - Jackson, MS

Spam Scam Phishing for Victims

IMAGE: Raycom Media IMAGE: Raycom Media
JACKSON, MS (Mississippi News Now) -

The Better Business Bureau (BBB) reports a new email scam is making the rounds.

This scam has an ironic twist: the email claims to be an update to email services to protect against scam emails.

Be on the lookout for emails that look like they were sent from your office's IT department.

The messages usually have a subject line like "Mailbox Helpdesk" and warn that "new security updates need to be performed on our servers, due to the rate of phishing."

The email then instructs the recipient to download the update by clicking a link and log into the IT help desk.

Don't do it! The "software" to protect your inbox from phishing emails is actually a phishing scam itself. Clicking the link will download malware to your computer or mobile device. 

This scam is targeting business and college email addresses. Like many phishing scams that pose as office updates, scammers are hoping busy employees or students will click without thinking. 

The BBB offers more information to avoid being scammed:

  • Be wary of unexpected emails that contain links or attachments.
  • If a company usually contacts you by phone, be suspicious if you suddenly start receiving emails or text messages without ever opting in to the new communications. 
  • Just because an email looks real, doesn't mean it is. Scammers can fake anything from a company logo to the "Sent" email address. 
  • If something sounds suspicious, confirm it by checking with authorities at your company or ISP. Contact them directly from a number you know is accurate. DON'T click on any links in the message you suspect is a scam. 
  • Always be wary of messages that don't contain your name, last digits of your account number or other personalizing information. Pay attention to the ways in which your IT department normally addresses concerns and be cautious of any new method.

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