City of Jackson works to resolve water bill issues, reporting $2 - MSNewsNow.com - Jackson, MS

City of Jackson works to resolve water bill issues, reporting $20 million in missing funds

The City of Jackson is working to get a handle on its water billing issues reporting up to $20 million dollars in missing revenue.....Source: WLBT The City of Jackson is working to get a handle on its water billing issues reporting up to $20 million dollars in missing revenue.....Source: WLBT
Jackson Public Works Director Robert Miller tells City Leaders he's hoping to get the nearly 20,000 unbilled customers back on the books within the next six months.....Source: WLBT Jackson Public Works Director Robert Miller tells City Leaders he's hoping to get the nearly 20,000 unbilled customers back on the books within the next six months.....Source: WLBT
McMullin says she hasn't seen anyone come to check her water meter recently, but she still reaches out to the city just in case.....Source: WLBT McMullin says she hasn't seen anyone come to check her water meter recently, but she still reaches out to the city just in case.....Source: WLBT
Source: WLBT Source: WLBT
JACKSON, MS (Mississippi News Now) -

The City of Jackson is working to get a handle on its water billing issues, reporting up to $20 million in missing revenue after finding a third of city's residents do not get water bills.

Cynthia McMullin and her family have been living in their Jackson home for four years, but they've never had a consistent water bill.

"Two and a half to three years ago, we moved away for five months and we were still getting over $100 a month in bills," said McMullin said. "We paid them, that was fine. It was a little frustrating since that amount of water was not being used here in a vacant home. About a year, year and a half later, we just stopped getting bills altogether."

McMullin says she hasn't seen anyone come to check her water meter recently, but she still reaches out to the city just in case. She says they tell her she has no pending charges and they haven't been able to explain why.

"We're thankful for the strides the city has taken, we really are, and we plan to stay as long as we can, but we'll regret it if we get $5,000 water bill in the next few months."

Jackson Public Works Director Robert Miller tells City Leaders he's hoping to get the nearly 20,000 unbilled customers back on the books within the next six months.

He hopes to accomplish that by taking over the water department's billing from the Siemens Company, putting it all online.

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