As the reliance on technology continues to expand in offices, the role of the office professional has greatly evolved. Office automation and organizational restructuring have led receptionists and administrative assistants to assume responsibilities once reserved for managerial and professional staff.
Business Office Specialists are responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. They serve as information and communication managers for an office, plan and schedule meetings and appointments, organize and maintain paper and electronic files, manage projects, conduct research, and disseminate information by using the telephone, mail services, Web sites, and email. They also may handle travel and guest arrangement.
Business Office Specialists are aided in these tasks by a variety of office equipment and technology. They often use computers to do tasks previously handled by managers and professionals, such as create spreadsheets, compose correspondence, manage databases, and create presentations or reports. They also may negotiate with vendors, maintain and examine leased equipment, purchase supplies, manage areas such as stockrooms or corporate libraries, and retrieve data for various sources.
The Associate Degree of Applied Business Office Technology - Office Applications program at Antonelli College prepares students for exciting careers in this challenging profession.
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